Refund & Return Policy

At Bliss Parrots, we are committed to providing healthy, well-cared-for parrots and excellent customer service.

Live Animal Sales

Due to the nature of live animal sales, all parrot purchases are generally considered final. We do not accept returns or exchanges of parrots once they have been delivered or collected by the customer.

Deposits

Deposits made to reserve a parrot are non-refundable unless otherwise agreed upon in writing. Deposits help cover the costs of care, feeding, housing, and reservation of the bird.

Order Cancellations

Customers who wish to cancel an order before delivery should contact us as soon as possible. Any refund issued will be at the sole discretion of Bliss Parrots and may be subject to administrative or reservation fees.

Transportation Issues

If transportation arrangements are canceled due to circumstances beyond our control, such as weather conditions, carrier restrictions, or regulatory requirements, we will work with the customer to reschedule delivery.

Incorrect Orders

If a customer receives a parrot different from the one purchased, Bliss Parrots must be notified within 24 hours of delivery. We will review the situation and determine an appropriate resolution.

Refund Eligibility

Refunds, if approved, will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider.

Contact Information

For refund-related questions, please contact: